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Date: 27 April 2021

Author: Rachel Bartlett

Before joining MSP in 2019, Karen worked for a Top 5 High-street Bank for 14 years. It was here that she honed her expert organisational skills, working closely with the Branch Manager to improve efficiency and drive business growth.

Her attention to detail meant that Karen maintained optimum service standards and took total responsibility for all controls and risks within the branch, as well as travelling to other branches in the Bournemouth area to improve their KYC and compliance controls – often taking branches to ‘platinum’ status within the Bank.

As Deal Administrator at MSP, Karen keeps the wheels turning smoothly when it comes to writing deals for our clients.  As well as being a key point of contact throughout the underwriting process, Karen manages the operational documentation for the department and ensures audits are completed to our usual high standard.  

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